FAQs
Frequently Asked Questions
Find answers to common questions about our Moringa products and services
SHIPPING
What Shipping Methods Are Available?
Available shipping methods typically include Standard Shipping, Express Shipping, and Overnight/Next-Day Delivery.
Some merchants also offer Free Shipping or In-Store Pickup options.
Availability and rates depend on the seller and your location.
Do You Ship Internationally?
No, we currently do not offer international shipping — orders are limited to domestic deliveries only.
How Long Will It Take To Get My Package?
Delivery usually takes 3–7 business days for standard shipping.
Express options may arrive within 1–2 days depending on location.
Exact delivery times vary by courier and destination.
PAYMENT
What Payment Methods Are Accepted?
You can pay using credit/debit cards, Google Pay, or Stripe
Is Buying On-Line Safe?
Yes, buying online is safe when done through secure websites (HTTPS) and trusted payment gateways.
Always check for verified sellers, avoid sharing sensitive data, and use secure payment methods.
Reputable platforms use encryption and fraud protection to keep your information safe.
ORDER & RETURNS
How do I place an Order?
To place an order, browse the products and add your desired items to the cart.
Then proceed to checkout, enter your shipping and payment details, and confirm your order.
You’ll receive an order confirmation email once the purchase is complete.
How Can I Cancel Or Change My Order?
Plaid letterpress leggings craft beer meh ethical Pinterest. Art party authentic freegan semiotics jean shorts chia cred. Neutra Austin roof party Brooklyn, synth Thundercats swag 8-bit photo booth.You can cancel or modify your order by contacting customer support before it ships.
Once the order is dispatched, changes may not be possible.
Always review your order details carefully before confirming.
Do I need an account to place an order?
No, you don’t always need an account — many stores offer guest checkout.
However, having an account helps you track orders and manage future purchases easily.
Some stores may require registration for added features or rewards.
How Do I Track My Order?
You can track your order using the tracking link or ID provided in your confirmation email.
Simply visit the courier’s website and enter your tracking number.
You can also log into your account to view real-time order status updates.
How Can I Return a Product?
You can return a product by contacting customer support or using the returns section on the website.
Follow the provided instructions to schedule a pickup or send it back.
Ensure the item is unused and in its original packaging for approval.
Still have questions?
Our customer support team is here to help you with any questions about our Moringa products and services.